Buick Introduces 2016 Enclave Tuscan Edition

Bronze accents distinguish crossover that ignited brand’s renaissance

DETROIT – 03.26.2015 – Buick today introduced the 2016 Enclave Tuscan Edition – a more distinctive expression of the popular crossover, highlighted by a bronze-tone grille and 20-inch chrome-clad wheels with bronze accents.

The Enclave sparked Buick’s renaissance eight years ago and continues to fuel its momentum, with 2015 sales building on record sales of 62,300 in 2014.

“Buick’s quality, refinement and style continues to attract more customers and this modern resurgence started with Enclave,” said Duncan Aldred, vice president of Buick. “It was a pioneer for three-row luxury crossovers and remains one of the segment’s most popular. The new Tuscan Edition celebrates Enclave’s achievement and rewards owners with a higher level of distinction.”

The 2016 Buick Enclave Tuscan will be on display at the New York International Auto Show and goes on sale this summer on the Leather (1SL) and Premium (1SN) trims. It is offered in three premium exterior colors: White Frost Tricoat, Dark Chocolate Metallic and Ebony Twilight Metallic.

Additional standard equipment on the Leather and Premium trims includes:

  • Heated, wood-trimmed steering wheel
  • Ice-blue LED ambient lighting around the instrument panel
  • Eight-way power front driver and passenger seats with power recline, lumbar support and driver memory
  • Heated front seats on Leather models and heated/cooled seats on Premium models
  • Power-tilting/telescoping steering column on Premium models
  • Buick IntelliLink with color touchscreen radio
  • OnStar with 4G LTE and built-in Wi-Fi hotspot
  • Tri-zone automatic climate control
  • High-intensity discharge headlamps
  • Power liftgate
  • Rear park assist and rear-vision camera system with dynamic guidelines.

Enclave offers three rows of seating, available in seven or eight passenger configurations. The second-row seats feature the SmartSlide system, which allows easier entry to the third row. There is 23.3 cubic feet (660 liters) of cargo space behind the third row and a maximum of 115.2 cubic feet (3,263 liters) of cargo space available behind the front seats.

All-wheel drive is available and all models are powered by a direct-injected 3.6L V6 that delivers an EPA-estimated 24 mpg on the highway (FWD models).

Buick Leads J.D. Power Customer Service Index Study

Brand tops in service among mass-market brands for second consecutive year

DETROIT – 03/18/2015 –  According to the customers surveyed in the J.D. Power 2015 U.S. Customer Service Index (CSI), Buick ranks tops among 20 mass-market brands for the second consecutive year in dealer service satisfaction.

The study measures service satisfaction among owners and lessees of 1- to 5-year-old vehicles in the United States. The CSI focuses on five service areas, with service quality most heavily weighted, and followed by service initiation, service advisor, service facility and vehicle pick-up.

“Superior reliability, quality and customer service is core to every model we bring to market,” said Duncan Aldred, vice president of Buick. “Leading the market in service satisfaction demonstrates that we and our dealers continue to deliver on that commitment.”

Buick Ranks High in Benchmark Dependability Study

Brand moves up three spots to 2nd overall

DETROIT – Buick today was recognized as one of the most dependable brands in the J.D. Power 2015 Vehicle Dependability StudySM and improved to second overall, from fifth last year, outperforming many luxury makes.

The 2015 study tracks 2012 model year vehicles in the third year of ownership. According to the study, Buick was 34 percent more reliable than industry average.

Driving the brand’s overall gains, the Buick LaCrosse was recognized as J.D. Power’s segment leader in the Large Car segment. And the Buick Enclave was ranked second in the Midsize SUV segment.

“Buick’s ranking is a testament to the fact that we on the leading edge of reliability, quality and customer service,” said Duncan Aldred, vice president of Buick. “More and more customers are visiting the Buick showroom because we put these values at the core of every model we bring to the market.”

The 2014 Buick Encore ranked highest in the Sub-Compact SUV segment in both the J.D. Power 2013 and 2014 Initial Quality StudiesSM. This award also complements Buick’s recognition as the highest-ranking mass-market brand for customer satisfaction with dealer service, according to the J.D. Power 2014 U.S. Customer Service Index StudySM.