Sign up to remove ads. We'd love to have you amongst our ranks! Just click the Register button below!

buick forums  
The Premier Community for Buick Owners and Enthusiasts

Join us! It's free!

buick forums

Past Lineup: Lucerne | Roadmaster | Regal (Old) | LeSabre | Century | Park Avenue | Riviera | Reatta | Grand National
Current Lineup: Cascada | Verano | LaCrosse | Regal | Enclave | Envision | Encore
Buick Forum: 2012 Buick Regal GS
Results 1 to 4 of 4
  1. #1
    Join Date
    Aug 2013
    Posts
    10
    Rep Power
    0

    2012 Buick Regal GS

    Sign up to remove this ad
    it appears we are experiencing the piston issue which is plaguing many Chevy, Buick and Cadillac Ecotec LTG engines. I started a thread on the Regal GS section. See below.

    http://buickforums.com/forums/thread...linder-misfire

    We are not getting a lot of information from the dealership in regards to what is going on with our vehicle. Other than them pushing us towards a purchase of another vehicle. Vin# 2G4GV5GV3C9198545. Please advise on how to proceed.

    Thank You
    Todd Acosta

  2. #2
    Join Date
    Aug 2013
    Posts
    10
    Rep Power
    0

    Re: 2012 Buick Regal GS

    Wow I guess we know where we stand with customer care. 6+ days and no reply.

    Quote Originally Posted by 36racin View Post
    it appears we are experiencing the piston issue which is plaguing many Chevy, Buick and Cadillac Ecotec LTG engines. I started a thread on the Regal GS section. See below.

    http://buickforums.com/forums/thread...linder-misfire

    We are not getting a lot of information from the dealership in regards to what is going on with our vehicle. Other than them pushing us towards a purchase of another vehicle. Vin# 2G4GV5GV3C9198545. Please advise on how to proceed.

    Thank You
    Todd Acosta

  3. #3
    Join Date
    Mar 2010
    Location
    Detroit, USA
    Posts
    2,408
    Rep Power
    10

    Re: 2012 Buick Regal GS

    Quote Originally Posted by 36racin View Post
    it appears we are experiencing the piston issue which is plaguing many Chevy, Buick and Cadillac Ecotec LTG engines. I started a thread on the Regal GS section. See below.

    http://buickforums.com/forums/thread...linder-misfire

    We are not getting a lot of information from the dealership in regards to what is going on with our vehicle. Other than them pushing us towards a purchase of another vehicle. Vin# 2G4GV5GV3C9198545. Please advise on how to proceed.

    Thank You
    Todd Acosta

    Hello Todd,

    Our team has responded to your initial thread regarding you concern. Please let us know if you have any additional questions or concerns moving forward. We look forward to hearing from you soon.

    Best,
    Jerel J.
    Buick Customer Care

  4. #4
    Join Date
    Aug 2013
    Posts
    10
    Rep Power
    0

    Re: 2012 Buick Regal GS

    Remove this ad
    So I've been back to the dealer twice in the last week. Once the service advisor wasn't there and again on Tuesday. The first time the person speaking with me(new to dealership) had to go back and speak with the tech. The tech told him he didn't know our car was still there. I'd agree since it's the furthest back in the dealership lot and could easily be missed. I didn't miss it everyday when I passed to see if it had moved(NOT). So I go back in Tuesday this week and am told they are wanting to pull the head off the car since they are seeing something they didn't like when bore scoping it. I told them I gave you permission to repair my car a month ago. It's still under warranty for 3/36 and powertrain. Advisor tells me the tech that originally worked on the car doesn't have the knowledge to pull the head. They will get our car to another tech to get the repairs started when he done working on another persons transmission. Car still hasn't moved as of today.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

MADISON ROSS MEDIA GROUP MARKETPLACE
Need products for your Buick? Check out your options at the links below:



 

Genesis Motors
Check out what the competition is up to. The Kia Stinger is a large sport-oriented hatchback in the mold of the Audi A7.