It's such a shame that nobody wants to take on ownership of this problem and contact GM on my behalf. While it's great that you have provided me with a phone number, of which I called 2 years ago and got nowhere, it would be nice for you to reach out to your Canadian counterpart and get the ball rolling for me. I feel as though I am being brushed off just like the dealership has done in the past. I guess the attitude there is if you ignore the problem it will go away. Well I can tell you, I will not rest until this issue has been resolved to my satisfaction or I have gotten rid of this lemon regal.I am sorry that a representative has not reached out to you yet! Unfortunately, I am unable to access the same system that is used in Canada, otherwise I would! If you are interested in contacting them again to see if more progress is being made you may call them at the number I previously provided. Again, I do apologize for the delay.
Buick Customer Care