- Buick Ownership
I have a 2016 Encore and most of the time the Bluetooth calling features work perfectly. I use the button on the steering wheel to make or answer calls. Lately when making a call, after the call command is issued with the number, the call screen comes up but does not say dialing number xxx-xxx-xxxx and then goes to a screen that says "transfer" and "private call" but then just stays and waits. The person being called does get the call but I can not hear them and they can not hear me. Is there something I may have done on either my phone or the Encore software? If I cancel the call and try again, sometimes it fails again but other times it works. Any ideas???