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2016 Buick Encore Bluetooth problem

twoshoes

Buick Newbie
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0
0
Buick Ownership
Buick
I have a 2016 Encore and most of the time the Bluetooth calling features work perfectly. I use the button on the steering wheel to make or answer calls. Lately when making a call, after the call command is issued with the number, the call screen comes up but does not say dialing number xxx-xxx-xxxx and then goes to a screen that says "transfer" and "private call" but then just stays and waits. The person being called does get the call but I can not hear them and they can not hear me. Is there something I may have done on either my phone or the Encore software? If I cancel the call and try again, sometimes it fails again but other times it works. Any ideas???
 

adamcar

Full Member
186
10
18
Buick Ownership
Buick
Many times unpairing and re-pairing fixes it. Make sure to delete the phone from the Encore fully before re-pairing.
 

twoshoes

Buick Newbie
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0
0
Buick Ownership
Buick
Thanks for that information, I will give that a try. But first, I need to look into the manual to find out how to un-pair the phone and then how to pair it back in as the dealer did this when we bought it new.
 

crakkus

Full Member
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6
Buick Ownership
Buick
Thanks for that information, I will give that a try. But first, I need to look into the manual to find out how to un-pair the phone and then how to pair it back in as the dealer did this when we bought it new.
This computer on these buicks are crap. I even went to the dealership to let them know of the bluetooth issues, and they say the cant find anything. Clearly even buick dealerships dont care about their own vehicles.
______________________________
 

twoshoes

Buick Newbie
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0
Buick Ownership
Buick
Many times unpairing and re-pairing fixes it. Make sure to delete the phone from the Encore fully before re-pairing.
Thanks again for the reply, your recommendation appears to have worked at least for the past week or so. Keeping my fingers crossed!
 

g_263962

I have latest experience Huawey cell phone with Bluetooth futures wich works and pairs with any devices with no problem. I pared the phone with my Buick with no problem. Can receive and answer the phone calls, can call as well. But streaming media from my phone is very problematic, the sound is horrible, the music keep lugging. Problem is still exist if you trying to stream your music what is saved on your phone as well. The stereo system is really poor quility. Keep pushing the Sirius radio on a dash board display even if you unchecked the Sirius as a main source of music.
 

Yogini

New member
1
0
1
Buick Ownership
2015 Buick Encore
I have a 2015 Buick Encore. My Bluetooth was working just fine paired with my phone for making/receiving calls. However, this past week I can no longer hear the other party and they cannot hear me, despite the phone connecting. I have removed the device and re-paired it and it has not corrected the issue.
 
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