I am hoping that someone might know how to fix this since Buick is saying that they have not had this issue with any other car. My bluetooth seems to connect fine but when I try to make an outgoing call or have an incoming call the sound does not connect. It shows on screen as connected but it isn't coming through the speakers, hence, what is the point of bluetooth that I use everyday because I travel a lot. It happens 90% of the time anymore. I thought it may be just my phone but I tested this on two other phones (all different models) and it happened immediately on both. If I try to disconnect and reconnect it seems to work once or twice and right back to the problem. Any advice? I am really starting to get upset on how this intelilink keeps failing and the car is 6 months old.