Bluetooth issue

Pburtcher

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2016 Verano 1SD
I recently purchased a used 2016Verano 1SD with 32,000 miles. From day one my blue tooth crackles and breaks up. I took it into the shop and they updated the firmware but that didn't change anything. It gets very annoying when listening to Pandora or having a phone conversation. Any suggestions? It also doesn't matter which phone is connected, my wife's iPhone 6 or my LG Q7+.
 
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