Do any white needle, newer UI TourX have "Messages" icon?

jfgesquire

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Title says almost all.

My 2018, TourX Essence S&S, DC1, white needle, 07/18 build, newer UI, TourX has NO Messages icon anywhere on any screen. I cannot access my text messages (Android Auto excluded).

And what's REALLY odd.... when I Bluetooth pair any phone with the car's unit, the phone gets a pop up message that "myBuick would like to access your phones messages"!!!!
 

NormT

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A 12/17 build with BT and plugged in Android S7. I get a text mag asking to listen or ignore in both center console main screen and DIC above steering wheel.
 

jfgesquire

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A 12/17 build with BT and plugged in Android S7. I get a text mag asking to listen or ignore in both center console main screen and DIC above steering wheel.
You have the older UI... 7" or 8* screen? Does it have an icon on the screen that reads "Texts"?
 

NormT

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You have the older UI... 7" or 8* screen? Does it have an icon on the screen that reads "Texts"?
I have SS so 8" screen. I'll have to double check if it has a text icon.
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jfgesquire

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OK, THIS is just RIDICULOUS!

My TourX has no messaging app yet whenever I pair my phone with my car I get this message. Are you kidding me?

How incompetent is GM?

The UI before mine has "Texts" and even the 2018.5 GS has "Messages", but my 2018.5 TourX Essence Sights and Sounds top of the line infotainment system is STOOPID.

15650

Some 14yr old Kazak hacker could do a better job programming this POS.
 

SweetWafer

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15652

May 2018 build. It will pop up notifications and allow me to have the text read to me. It also can send texts from a list of responses.

My TourX has no messaging app yet whenever I pair my phone with my car I get this message
Did you let it access messages? I don't know if it needs access before it'll let the icon display in the UI?
 
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jfgesquire

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View attachment 15652

May 2018 build. It will pop up notifications and allow me to have the text read to me. It also can send texts from a list of responses.



Did you let it access messages? I don't know if it needs access before it'll let the icon display in the UI?
Yes, I let it access messages when it asked on my phone, even though I have no app on the main screen or any notification screen on the behind the steering wheel DIC.

And it wasn't there (the "Messages" app) when I took delivery of the car and it wasn't there when I reset the unit back to factory settings.

My phone is a recent LG flagship, the V30, I doubt it's the phone.
 

jfgesquire

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You
View attachment 15652

May 2018 build. It will pop up notifications and allow me to have the text read to me. It also can send texts from a list of responses.



Did you let it access messages? I don't know if it needs access before it'll let the icon display in the UI?
You know, some kind of owner's manual would be great, wouldn't it?15653
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murf5048

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View attachment 15652

May 2018 build. It will pop up notifications and allow me to have the text read to me. It also can send texts from a list of responses.



Did you let it access messages? I don't know if it needs access before it'll let the icon display in the UI?
I have a 2019 TourX --- no message or text icon! I tried Apple Car Play for the heck of it and it would only show up old text messages from my phone on screen and asked what message I wanted to send! I want it to read my text messages to me! My screen looks exactly like your minus the Message Icon!
 

jfgesquire

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It was a separate app I installed back when the car was delivered to me. Guys with Chevy trucks are having a similar problem of the app missing. I am now concerned that if I ever have to factory reset my car, this very useful functionality will be lost forever.
Thanks for the link.

Confirms that GM is a giant cesspool.

My 2014 Mazda6 purchased 6 years ago has a messaging feature that WORKS.

Pathetic GM.
 

Anaduff

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I wonder...

I don't have any text/message icons, but I do get a legal warning on the touchscreen about twice a month about distracted driving which you have to tap the 'OK' button to clear. Do any of those owners WITH the text/message icon get such a warning?

Possibility being that having such a feature (no offense intended to anyone who wants it or has it) might be considered a legal liability to GM (or Opel/Vauxhall--I think the base UI is common to all) and they deleted it (could be considered contributing to distracted driving) & added the warning message.
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Katsubento

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The warning pops up for me every once in awhile and I do have the messages app. Would presume even if I didn't, it would show as it deals with screens in a car.
 

murf5048

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2019 Buick Tourx Essence C1&2, Sights & Sounds
Thanks for the link.

Confirms that GM is a giant cesspool.

My 2014 Mazda6 purchased 6 years ago has a messaging feature that WORKS.

Pathetic GM.
Thanks for providing the link to the Chevy issues. I just called Buick, voiced my concern that my 2019 Tourx cannot read messages to me! I was transferred to a specialist in the infotainment area and he told me that the option is not available in the 2019! I said it was available on the 2018's and I believe it still is based on what I have read on this message board. He said GM wants you to use your Apple Car Play or Android by plugging in your phone! I said this is going backwards.........he apologized and said he didn't know if it were possible of if a software update may come down the road to solve the issue! Ok, I said who do I complain to? He sent me to another person who documented my issue.....I asked her now what? She didn't know and told me I must take my car to a dealer to have them evaluate the "problem" before they would even have my issue escalated to a supervisor. Long story short --- waste of time! I have to drive 50 miles to the dealer for the service department to tell me it isn't available! I guess I will look into who I might call or write to at GM regarding this matter. Frustrating.......
 

Loodle

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Tourx
Same issue here (18' Essence), no message icon and only get text notifications through Android Auto while plugged in. Ideally would work over BT as well, but for now just plug the phone in and select Android Auto from the menu.
 

jfgesquire

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2018 Regal TourX
Are you letting it access your contacts?

12/17 build works just fine.
NormT - it's a clear case of your older system being better than the newer system.

My newer system is the same one that is driving the full size Chevy/GMC truck owners nuts and there's a LOT more of them than of Regal owners with the later UI.

Buick sold less than 3,500 of ALL Regal types 1st Quarter 2019. That's not a lot of clout to get GM's attention.
 

Rhetoric

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NormT - it's a clear case of your older system being better than the newer system.

My newer system is the same one that is driving the full size Chevy/GMC truck owners nuts and there's a LOT more of them than of Regal owners with the later UI.

Buick sold less than 3,500 of ALL Regal types 1st Quarter 2019. That's not a lot of clout to get GM's attention.
Maybe the truck dudes will cause enough of a stir to force a global 'white needle UI' update.
 
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