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Front Suspension Noise - Looking for Similar Experience!

liuby33

Active member
285
133
43
2018 Regal GS
Why do you ask @liuby33 ? Are you hearing something, too?
As you might have noticed I opened this thread last year. Just was interested in your experience and knowing if the fix was a permanent fix or temporary. I don't have anything yet (which is interesting since I'm in Toronto, probably among the coldest cities here)
 

xrd7

New member
19
24
3
Austin TX
2019 Regal GS
To those who have the noise.

It does NOT happen when going over large bumps.

It only happens when going over very slight ripple bumps, or even no bumps, or even very light braking, and then only when the outside temperature is down around 50F or lower. Sounds like something is loose in the front suspension or brakes. Even when doing it, as the outside temperature warms up, the noise stops.

That is how it was with my car before they changed out the Lower Control Arms. Much less complicated repair than I thought. Brought car in around 8:30 and was finished by noon.

Either way, car is NOT Unsafe. Just live with it until they can get the parts in.
Just noticed this almost ABS-like chatter/rattle noise while braking on my GS last week (we had our first "cold" weather spell in Central Texas since I purchased it in July - we went down into the 30-40s). It's at the dealer now.

I was initially pretty scared that something worse was going on because honestly, it's not too reassuring when you hear it. But then I thought: "what could possibly go this bad on a 4,200 mile car?" and had the good fortune of finding this thread where I could see this was common.

Really glad for the folks who posted the TSB number and details, allowing me to point it to my dealer right off the bat (thanks!).
 
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xrd7

New member
19
24
3
Austin TX
2019 Regal GS
UPDATE: Just heard back from the dealer who wasn't able to replicate the issue, because of course now temperatures are back in the mid-70s here. They didn't want to perform the TSB if they can't hear it, so I'm going to be waiting for colder temperatures again to see if I can get them to hear it. I'll try to take one of the techs on a drive when I pick the car up later this afternoon but I'm not confident it'll be making the noise.
 

Magnusinc

New member
1
0
1
2018 tourx
Anti lock brake noise I think. Mine makes noise some times
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xrd7

New member
19
24
3
Austin TX
2019 Regal GS
UPDATE: Just heard back from the dealer who wasn't able to replicate the issue, because of course now temperatures are back in the mid-70s here. They didn't want to perform the TSB if they can't hear it, so I'm going to be waiting for colder temperatures again to see if I can get them to hear it. I'll try to take one of the techs on a drive when I pick the car up later this afternoon but I'm not confident it'll be making the noise.
UPDATE: I actually got lucky and was able to make the car produce one of the noises by braking hard while going over speed bumps (of which there were tons around the dealership complex) with the shop foreman sitting in the passenger seat and they took the car back in to perform the TSB and replace both front lower control arms. I got it back yesterday, hopefully this fixes my issue for good. :)
 

1500cc

Active member
202
92
28
Ontario
2018 Regal GS
I don't have anything yet (which is interesting since I'm in Toronto, probably among the coldest cities here)
Oddly enough, I think there's a temperature 'sweet spot' for this to happen. I'm in southern Ontario, and now that it's been below 0° in the mornings I hardly hear it. But a few weeks ago when the temp was somewhere in the high single digits, it rattled like crazy. I'm going to the dealer tomorrow, so hopefully it makes enough noise for them to fix it.
 
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Gteunuch

New member
14
3
3
2018 Regal TourX
Mine was pretty noisy in the 30-40* range, and the dealership was able to replicate it but ONLY after I referenced the TSB.

GM Strike has made the parts take forever, I am ready to get out of this Enclave :sick:
 

DSB

New member
18
11
3
SE MI
2018 Regal TourX
I took mine in to get fixed for front suspension chatter. Diagnosis didn't happen for a day, but once they looked at it, parts were in the next day and fixed. Also had them apply an update to the infotainment system and clear out the drain in the fuel filler door. Something to remember as we get into winter are those body panel drains that can get clogged by spiders, insects, or debris.
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mike69440

Well-known member
1,223
670
113
2018 TourX Essence
I am worried that the car will not steer as perfect once the Techs replace the lower control arm and re-aligns. I've had a lot bad experiences with alignment shops and only a few good ones. Also getting the wheel at 3-6 O'Clock seems to beyoud most tech's abilities.
The fix may we worse than the problem.
 

eccs19

Member
41
13
8
Regal
Update on my car. Dealer ordered the new parts on 19-Oct-2019 and parts arrived at dealership 13-Nov-2019. I've now scheduled an appointment to get them installed between Christmas and New Year. I know people were asking about delivery time, so hence the update.
 

Uniqez

Active member
437
190
43
2018 Opel Insignia Country Tourer with Buick steering wheel, HMI and floor mats
Going to a dealer today. Will print out TSB. I'm afraid that having no experience with these cars they would screw something up.
Update:
They had car up on the lift, just to make sure nothing else is causing the noise. Drove with service manager, he heard the noise. Parts are getting ordered.
 
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mike69440

Well-known member
1,223
670
113
2018 TourX Essence
I'd really like a definitive answer of just what is causing this noise. If it is loading of the control arm bushing from the reaction forces while moderate braking over bumpy surfaces at colder ambient temps, why does it sound like brakes grinding? My poor little engineer's brain just finds this all hard to accept.
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bkroepsch

New member
2
1
3
I recently purchased a 2018 Buick Regal GS with 7K miles on it. I've been driving it for a few weeks and what I think to be this issue has come up. It's especially prominent when the car or ambient temperature is cold. I took it to the shop with TSB #18-NA-163 in hand. At first, the tech drove the car by himself and said the issue couldn't be re-produced. The service receptionist also tried to tell me the above TSB was for "Regals" and not the "GS". I called BS on that. Its just a higher trim level of Regal. Anyway, I ended up going back to the dealership and going for a ride with the technician to show him the rattle. The key is definitely as its written in the TSB "Moderate to Hard Breaking." My guess is he wasn't breaking hard in his test drive. He heard the rattle and we are doing the control arm replacement. It just take some persistence sometimes. There is no way this car with 7K on it should be having these rattles. I also wonder if the Brembos are too strong for the front assembly.
 

Zeroboostbuick

Well-known member
1,492
421
83
S.W. Ontario Canada
2018 Regal Sportback - 2010 Yamaha R6 (track bike) Past cars: 92 LeSabre, 98 Regal, 02 GrandPrixGT
I recently purchased a 2018 Buick Regal GS with 7K miles on it. I've been driving it for a few weeks and what I think to be this issue has come up. It's especially prominent when the car or ambient temperature is cold. I took it to the shop with TSB #18-NA-163 in hand. At first, the tech drove the car by himself and said the issue couldn't be re-produced. The service receptionist also tried to tell me the above TSB was for "Regals" and not the "GS". I called BS on that. Its just a higher trim level of Regal. Anyway, I ended up going back to the dealership and going for a ride with the technician to show him the rattle. The key is definitely as its written in the TSB "Moderate to Hard Breaking." My guess is he wasn't breaking hard in his test drive. He heard the rattle and we are doing the control arm replacement. It just take some persistence sometimes. There is no way this car with 7K on it should be having these rattles. I also wonder if the Brembos are too strong for the front assembly.
The Brembo brakes are not any stronger than the standard brakes on the non GS models.
One of the big magazines did a test with a handful of cars including a FWD Sportback and the GS. Out of all the cars tested, the Sportback stopped in the shortest distance.
The GS was second. Leading me to believe the brakes on both cars are equal and the FWD Sportback stopped in a shorter distance because it weights a lot less than the GS.

Anyhow... I'm glad you got the dealer to take another look at the issue. Some dealers are not motivated nor do they care enough about the customers after they made the purchase.
 

89quattro

Active member
127
108
43
2018.5 TourX
I had a similar experience with my 2018.5 Tourx at multiple dealers in in the NYC metro area.
Service advisers threw the typical verbal diarrhea at me...where did you get this document from, it doesn't apply to your vehicle, car needs "more break-in time" (wow!), there are no recalls issued, etc.
Finally bit the bullet and took it to a dealer near one of my companies offices up in Rochester, NY where I travel to at least once a month. Tech took it for a spin on the dealer property and immediately heard the death rattle. Parts ordered/received, just need to schedule a service appointment.
I should note that at 17K miles the rattle is now much more apparent, and presents without moderate/hard braking.
 

Ctrcbob

Well-known member
909
380
63
Regal Tour-X
I had a similar experience with my 2018.5 Tourx at multiple dealers in in the NYC metro area.
Service advisers threw the typical verbal diarrhea at me...where did you get this document from, it doesn't apply to your vehicle, car needs "more break-in time" (wow!), there are no recalls issued, etc.
Finally bit the bullet and took it to a dealer near one of my companies offices up in Rochester, NY where I travel to at least once a month. Tech took it for a spin on the dealer property and immediately heard the death rattle. Parts ordered/received, just need to schedule a service appointment.
I should note that at 17K miles the rattle is now much more apparent, and presents without moderate/hard braking.
Which Rochester dealer?
I’m originally from there and go up there often.
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Lt0302

Active member
154
104
43
Regal Sportsback GS
I’m going in Monday for my 4 set of lower arms on a 22000 mile car!...and I baby this thing! If I drove like I did the Maserati or the Jag I think I would have broken her a long time ago! I highly doubt I will buy GM ever again!
 

Zeroboostbuick

Well-known member
1,492
421
83
S.W. Ontario Canada
2018 Regal Sportback - 2010 Yamaha R6 (track bike) Past cars: 92 LeSabre, 98 Regal, 02 GrandPrixGT
I’m going in Monday for my 4 set of lower arms on a 22000 mile car!...and I baby this thing! If I drove like I did the Maserati or the Jag I think I would have broken her a long time ago! I highly doubt I will buy GM ever again!
I beat the crap out of my 2018 and only destroyed 2 sets of front tires. The noise under hard braking can be annoying, but the car is solid.
 

1500cc

Active member
202
92
28
Ontario
2018 Regal GS
I’m going in Monday for my 4 set of lower arms on a 22000 mile car!...and I baby this thing! If I drove like I did the Maserati or the Jag I think I would have broken her a long time ago! I highly doubt I will buy GM ever again!
Yeah, like Zero says, it's not at all a safety or reliability issue, just an annoyance.

If you managed to survive the reliability landmines of Jaguar and Maserati ownership, your Buick will be a breeze ;)
 
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