How long does it take for the GM Certified Warranty to appear?

tboo72

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Thread starter #1
I bought a 2012 Buick Regal GS that was advertised as GM certified from a Buick dealer 3 weeks ago. Ive been checking myBuick.com on a regular basis and the warranty period is still showing up as a non-GM Certified time period(ie Bumper to Bumper should be to 62K or Sept of 2017 but its showing 50K and Sept 2016.) Ive contacted the dealer I bought it from twice and both times they said they would check and get back to me but they never do.

Thanks for your help
 
#4
I bought a 2012 Buick Regal GS that was advertised as GM certified from a Buick dealer 3 weeks ago. Ive been checking myBuick.com on a regular basis and the warranty period is still showing up as a non-GM Certified time period(ie Bumper to Bumper should be to 62K or Sept of 2017 but its showing 50K and Sept 2016.) Ive contacted the dealer I bought it from twice and both times they said they would check and get back to me but they never do.

Thanks for your help
Hello tboo72,

I apologize for the delay, our system was having issues pulling in the posts from this thread. I’d be more than happy to check on your Bumper to Bumper warranty on your Regal. Please send me a private message with your VIN, contact information, mileage and preferred dealership. We hope to hear from you soon!

Sincerely,


Alison B.
Buick Customer Care
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HotZ28

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1996 Roadmaster Limited Collectors Edition 58k - 1996 PAU
#5
Alison B.
I apologize for the delay, our system was having issues pulling in the posts from this thread.
Buick Customer Care
As suggested, be very patient about expecting reply's from GM Customer Service! However, we can not even imagine, nor could we ever expect a 2 1/2-month delay for a response to this thread. Sum Ting Wong!
 
Last edited:

rodslinger

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Buick Ownership
14 Regal GS
#6
I'm interested in finding out how to verify this also. I just bought a 2014 "certified" GS and the only document I got that had any indication about being certified was some warrant doc with a "GM Certified wrap" checkbox at the top. But nothing really defined it and I never got the inspection sheet, warranty card or any of the other items outlined in the CUIS procedure for GM Certified cars.
 

tjwhite

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2013 Buick Lacrosse Premium 1
#7
I purchased a 2013 Certified Pre-Owned Buick Lacrosse Premium 1 in June. The warranty is attached to the vin and is on the GM global system.
Go create a buick owners account and a onstar account online. I had the same concerned. I emailed and called Buick customer service from the GM certified pre-owned website. It took less than a week for my warranty information to be updated and it shows on the buick owners account.
 
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