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Powertrain warranty question

Smoothsailer717

Active member
208
42
28
Buick Ownership
2019 Encore
So i bought a 2019 encore new in 2020…. The window sticker says 4 year 50,000 mile powertrain warranty… however when i bought it the salesman mentioned that buick had changed it to 3 year 36,000 mile so thats all i would get…

whats the truth on this? The window sticker says 4 years… so i would think gm would honor that if needed… but maybe they can change it??
 

DocBrown

Active member
713
158
43
Buick Ownership
2016 Encore Sport Touring
So i bought a 2019 encore new in 2020…. The window sticker says 4 year 50,000 mile powertrain warranty… however when i bought it the salesman mentioned that buick had changed it to 3 year 36,000 mile so thats all i would get…

whats the truth on this? The window sticker says 4 years… so i would think gm would honor that if needed… but maybe they can change it??
Create an account on my.buick.com. You'll need your VIN number. Once this is setup you'll see a warranty section that will tell what is in effect and when each warranty expires. When you take it in for service, the service writer will also see what is covered and what is not. Sales people usually are not as well informed as they should be, but things can change so quickly it can be hard for them to keep up.
 

mitchflorida

Active Member
622
183
43
South Florida
Buick Ownership
2016 Summit White Regal, Premium II, Moonroof, Driver Confidence Package
So i bought a 2019 encore new in 2020…. The window sticker says 4 year 50,000 mile powertrain warranty… however when i bought it the salesman mentioned that buick had changed it to 3 year 36,000 mile so thats all i would get…

whats the truth on this? The window sticker says 4 years… so i would think gm would honor that if needed… but maybe they can change it??
2019 powertrain warranty is 6 years or 70,000 miles.
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