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Prospective TourX owner questions

dlbritton

Member
56
20
8
NC
Buick Ownership
2019 TourX Preferred
I am currently evaluating several "New" 2019 TourX Preferred models at dealers within a 150 mile radius and have some questions about owner experience. I assure you I am not a troll. This will be my first domestic vehicle purchase ever. I hope this isn't too long.

We currently have 2 2008 Subaru Outback base models and a Mazda3 hatchback 2.0 engine/ 6 spd manual for fun. I have driven hatchbacks or station wagons since 1979 (RX7 - replaced 1967 MGB). My wife has had hatchbacks or wagons since 1977 (Honda Accord replaced a 1966 Mustang).

We need to replace 1 of the Outbacks but do not want an SUV or Crossover. We prefer a wagon over a 4 door hatch, we had a 5 door Mazda 626 and 5 door Mazda 6 but a wagon is more practical. We also need AWD so our choices are very limited: the TourX, used VW SportWagons if we can locate any and Audi,Volvo, Mercedes wagons which cost way more than we want to spend. Subaru Outbacks are no longer station wagons even if car magazines refer to them as such plus I detest CVT transmissions. We also want something with a bit of room behind the front seats with the back seats down. It is just 2 of us and we haul furniture, doors, etc for our vacation condo as we work on it.

I knew about the Regal TourX and when I started researching them discovered 2020 is the final year and there are none east of the Mississippi but there are 7 or 8 "new" 2018/2019 models at dealers within a 150 mile radius. Several of the cars are demos or customer loaners and others have virtually no miles.

Finally on to my questions, I have been searching the forum before asking my questions so some will be clarification of previous threads.

1) Most importantly, how is the overall reliability of the TourX?
Like I said I have never owned a domestic vehicle before. We have had 1 Acura, 3 Hondas, 4 Mazdas and 3 Subarus.
This is actually my biggest concern. Are there issues that will land me in my local dealership? Especially if it is warranty work on a vehicle I bought at another dealer.

2) Performance/handling?
I am not looking for a sports car, the Mazda fills that need well enough , but would like something that accelerates quickly to merge onto interstates and to pass slower traffic on 2 lane roads. My Outbacks (real automatics) will shift from 4th to 2nd when you floor them, jump to near redline but barely speed up. I have learned to use manual mode and shift to 3rd when I want to pass.
I have read comments about sluggish performance especially when wanting to pass.
How effective and easy is the manual mode? Is it a toggle forward/backward to upshift/downshift (or vice versa)?

3) How do they handle in snow?
Mostly need on east coast for interstates / major roads or roads near ski resorts (I work as a ski instructor in Virginia and drive to the NC mountains as well as resorts from Penn to Vermont). I may hit unplowed roads with several inches of snow but that is probably it.
Are the stock tires decent in the above conditions?
I am very partial to BF Goodrich tires and may quickly replace the stock tires with BFG high performance all season tires. I don't encounter enough snow to need winter tires.

4) How is rear visibility, especially the corners off the back?
The pictures look like there is a bit of sheet metal on the sides behind the rear windows.
I have been limiting my search to vehicles with the Driver Confidence 1 package for blind spot monitoring/cross traffic monitoring. My Mazda has both and I have really grown to appreciate it.
The lack of rear visibility in the SUV/Crossovers I have seen is a big factor in avoiding them, plus I don't want to sit that high. My 2008 Outbacks are real station wagons with glass all around. We bought them used in 2010 when we saw and drove the new 2010 models and knew the Subaru wagon was dead.

5) Towing?
I read some of the threads about towing but wanted to ask again about real life experiences. I have a small sailboat that weighs around 1000 lbs on the trailer. I easily pulled it with my RX7 and Acura Integra as well as all 3 Subarus. We want to travel more and might consider getting a small, (16-19 ft) travel trailer with a tow weight below 2500 lbs.
Is the dealer installed rated at 3500 lbs like the 2 hitches at U Haul are rated?

6) Spare tire?
I saw the thread about obtaining a spare tire but wanted to ask again about real world experiences.
Does it fit in a well in the back and does having the Sight and Sound package interfere?
I have probably had a total of 3 flat ties in the past 10 years but when you have one you want a tire and not a can of sealant. All 3 flats rendered the tire useless so I would have been stranded. I end up driving some remote areas that do not have cell service.

7) Added later: Running on 87 octane E10 or 88 octane E15?
How much of a performance hit does running on 87 or 88 octane cause?
Any reason to avoid E15? My 2016 Mazda manual says to avoid anything above 10% ethanol even though federal requirements say vehicles must run on E15.
I saw in the owners manual that 89 minimum is required when towing so I will follow that guideline.
When I test drove a VW GTI in 2016 93 was recommended but the dealer fueled the demos with 87. He said there wasn't much performance hit unless driven really hard.
 
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pigeonhold

New member
9
5
3
Buick Ownership
2018 Regal TourX Preferred
1) TBD for me - I have had it for year and only put 4k miles on it; no problems so far. Although I have seen some threads with a few issues mentioned like the lower arm control and a few random posts about water found in the tire well. That hasn't affected my car. 2018-2019 models have an okay mfg warranty (4 year/50k bumper to bumper) so that helps me feel alright for now.

2) I like the handling and speed for it being a large vehicle. At some point I may get the Trifecta tune. My commuter car is a 6 speed 2002 Nissan Maxima SE, and I feel like the TourX holds it own in comparison when passing or getting onto on-ramps.

4) I haven't had any visibility issues and I do like the rear camera and DC1 blind spot warnings.

6) I have the sights and sounds package and easily fit in a spare tire/jack kit with the sub woofer. I haven't had to use it yet.
My post and the thread where others confirmed the same:
 

Wlepse

Well-known member
1,134
521
113
NNJ
Buick Ownership
2018 Regal TourX Essence
1) Reliability seems a bit hit or miss. I have had a few issues with my battery which has been replaced twice and the LCA replaced but that was common to early builds. Others have issues with vibration, some seem to be resolved by tires others are still on the hunt. There have also been some issues with rear diffs but some appear to be ok. Engine and trans should be fairly solid since they have been around a while in several platforms.
2) Performance is ok. Handling isn't as good as my old Legacy GT wagon but not bad. I think some have found the H&R springs to be a good compromise and tires would also help. But with that said it does pretty good for its size, it just doesn't feel as planted as some. Acceleration is pretty good as well but sometimes that trans leaves you out to dry. I have used the manual and it is OK but if you are used to a real manual it may take time to get used to it. Or you could go with a tune and have more power and a trans with new tuning too.
3) I didn't have much snow this past year but the car does just fine to get you where you need to go on stock rubber without drama. But if you want to play the electronics clamp down quick and kill the fun
4) I don't have an issue with visibility.
5) Towing is a bit unknown. 2018 said no ability, 2019 on I think said 1000lbs. I think Euro versions were rated for more so I think it is capable of pulling more but I would be careful.
6) I thought the same thing...then I had a tire blow out with a side wall puncture. I bought a spare and it does fit fine with the sub but you have to get the right size.
 

dlbritton

Member
56
20
8
NC
Buick Ownership
2019 TourX Preferred
If looking for an AWD wagon, if you find a TourX at discounted price, don't hesitate.

https://www.autotrader.com/TourX
Thanks. Every TourX on Autotrader is an Essence trim. I want a Preferred. Don't like leather seats.
I'm being real fussy, looking for Preferred with Driver Confidence 1. Sight and Sound a plus. Did find 2 new ones at dealers within 2 hours drive. Both are courtesy vehicles but less than 5,000 miles.
 

PrincipalDan

Well-known member
859
705
93
Gallup, NM
Buick Ownership
2018 Regal TourX
1) Most importantly, how is the overall reliability of the TourX?

Open ended question - I'm at a bit above 16,000 miles and mine has been flawless (knock on wood), just regular maintenance at the dealer. I run the highest octane gasoline I can get and I run the car pretty hard.

2) Performance/handling?

Some of the guys around here tend to think it is "soft" - personally I think it's great. Find the limits and drive more at 8/10ths than 5/10ths. I love how the "Twin-ster" rear diff pushes the power around when you drive it hard.

Soft enough to handle normal road conditions but will still let me carry higher speeds than I should through corners.

3) How do they handle in snow?

After one winter and a couple of snow storms (high desert, New Mexico) I've been happy with the way it handles the snow (on stock rubber). I'm likely going to upgrade to something that is all season but with a high silica compound. I've found those tires to be some of the best all around performers.

4) How is rear visibility, especially the corners off the back?

I've got DC1 and appreciate the blind spot monitoring. I wish I could have gotten DC2 with the Preferred package but only for the 4 way lumbar.

5) Towing?

Curt hitch that fits the TourX is supposed to be rated for 3,500 and the GMC Terrain with a similar powertrain is rated for 3,500 - however the Terrain is available with a true towing package. Can't get that on the Regal.

6) Spare tire?

I haven't used one since 2014 (knock on wood) so I don't let it bother me.
 

Charleetho

New member
25
5
3
Buick Ownership
Tourx
I find it so interesting that folks who only buy Japanese cars think domestic cars must, strand you on the road, be in the shop all the time and blow up at 100k. My belief is Domestics are 98% as reliable and have never lived down their reputations from the 70's.

In the last 40 years of driving I have almost exclusively owned Fords . I can count on less then 1 hand the number of times my Fords have been to a dealer for repairs. Just very normal wear and tear. I have had great luck with domestics. My 98 Ford F150 will hit 300,000 miles next month. My step kids and my kids for that matter only trust Japanese cars but because of the mythical reliability. They pay way more for high mile Asian cars over low mile domestics because of these american car fears. And guess what, they are in the shop all the time. My wife's 250,000 mile Avalon has needed more repairs the my Ford F150 in our time of ownership. Other then a couple company owned cars, this is my first GM product. If Ford had imported the Fusion wagon we would have one is instead of the TourX.

1) Most importantly, how is the overall reliability of the TourX?
We are at 26,000 miles on a 2018 Essence. The fuel door pin broke off and the lower control arm had to be replaced under a TSB. It has been completely reliable. I do think there is a infotainment update waiting for us to schedule.

2) Performance/handling?
Compared to a Slow-bar-roo this is a rocket. We live at 6,000 feet and find no lack of power. One of our power test is to climb to 11,000 feet on I-70 to the Eisenhower Tunnel. The TourX flys up that hill. Handling on a twisty canyon road nearly matches my Ford Mustang.

3) How do they handle in snow?
After spinning out a couple times in snow storms we purchased a set of dedicated winter tires. Blizzacks. With real winter tires this car is great in the snow . We drive snow a lot. The stock tires are ok for all around driving. I will likely replace them with BFG high performance all seasons when the time comes. FWIW this is our first AWD car. I have almost always had RWD cars and trucks and winter tires made all the difference.

4) How is rear visibility, especially the corners off the back?
Visibility is great. This is our first car with a backup camera, Blind Spot monitoring and Cross Traffic alert. Love these features.

5) Towing?
We tow a 600 lb camp trailer with a Curt hitch. Works wonderfully. I am sure 1,000 lbs would be no issue. The trailer hitch end does drag on our steep driveway entrance. I installed heavy rubber curb bridges to eliminate the dragging.

6) Spare tire?
I picked up a spare tire from a late 2000's Cadillac for our TourX. A former tenet of our left behind a BMW jack and it works great. Harbor freight provided a collapsible lug wrench.

7) We use E10 91 Octane (Colorado high test) in our car whenever we are near a Costco. It is only like $20/gal higher the 85 (Colorado regular). Most stations 91 can be 40-50 cents more per gallon. Don't even know were we could buy E15. Cars runs great on 91 and 85 Octane.

FWIW we purchased a dealer service loaner. 5,000 miles on it. Saved $5,000 plus other discounts we saved $14,000 off the window sticker.
 

jdoodle

Sustaining Member
45
25
18
Texas
Buick Ownership
2018 regal tourx
I came out of a 2004 Mazda 6 wagon into the TourX. The TourX is quite a bit bigger, has a much better turning radius and great visibility for me, (your experience may differ). Not enough miles to comment on reliability and with so little miles, I just use 93 gas as recommended. Hasn't gone into 4 wheel mode yet and probably never will where I live. Acceleration is quite acceptable and yes, I was worried about 4 cylinder performance but this is okay. Overall driving experience is ho-hum. It's comfortable and convenient and in no way "sporting' but I wanted a wagon and this is about the only choice without going into a 2-3 times higher priced vehicle. I would love to be in a Jag XF Sportbrake, but alas... Gas mileage is very good, averaging mid 30's according to the car's computer. Not sorry I bought it. Hope you wind up with something you like. The car is factory rated at 1000# towing. There are some good threads here on spare tires and with a little patience and research you can find one for about $100 or less and a jack for about $25 that will fit in the tire well with your subwoofer. This is a terrific forum btw and has helped me much in the short time I've owned mine.
______________________________
 
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Regal11

Full Member
52
17
8
Manchester, NH
Buick Ownership
2019 Buick Regal Sportback Avenir
Even though these vehicles are branded as "Buick" make no mistake, these are not domestic vehicles. The Regal Sportback and TourX are made in Germany by Opel. My pervious vehicle was a 2011 Buick Regal, also made in Germany. I got 9 years and over 120K miles before I traded in. My experience has been positive with these German built machines.
 

mike69440

Well-known member
1,232
676
113
Buick Ownership
2018 TourX Essence
Thanks. Every TourX on Autotrader is an Essence trim. I want a Preferred. Don't like leather seats.
I'm being real fussy, looking for Preferred with Driver Confidence 1. Sight and Sound a plus. Did find 2 new ones at dealers within 2 hours drive. Both are courtesy vehicles but less than 5,000 miles.
Every TourX on Autotrader is an Essence trim because that is what I searched for.
https://www.autotrader.com/Preferred
 

Thundermtn

New member
13
3
3
Buick Ownership
TourX
Don't buy one.

Mine's been in the shop for almost eight weeks. Parts are not available with no estimated arrival time. GM customer care is too overwhelmed to even e-mail you back. No clue at all as to when my car will be back on the road.

So if you hit an animal on the road or someone crashes into you, you'll be making months of payments while it sits there unrepairable.

I'm not the lone ranger on this either, read around the TourX section, buyer beware.
 

mike69440

Well-known member
1,232
676
113
Buick Ownership
2018 TourX Essence
Don't buy one.

Mine's been in the shop for almost eight weeks. Parts are not available with no estimated arrival time. GM customer care is too overwhelmed to even e-mail you back. No clue at all as to when my car will be back on the road.

So if you hit an animal on the road or someone crashes into you, you'll be making months of payments while it sits there unrepairable.

I'm not the lone ranger on this either, read around the TourX section, buyer beware.
Although there are some senior people I respect at GM, their corporate culture and many top level decisions in hindsight were a bit misguided and short sighted. Having an accident is not pleasant, but this sucks. I'll love mine until its sitting in a body shop.
______________________________
 

dlbritton

Member
56
20
8
NC
Buick Ownership
2019 TourX Preferred
I find it so interesting that folks who only buy Japanese cars think domestic cars must, strand you on the road, be in the shop all the time and blow up at 100k. My belief is Domestics are 98% as reliable and have never lived down their reputations from the 70's.

In the last 40 years of driving I have almost exclusively owned Fords . I can count on less then 1 hand the number of times my Fords have been to a dealer for repairs. Just very normal wear and tear. I have had great luck with domestics. My 98 Ford F150 will hit 300,000 miles next month. My step kids and my kids for that matter only trust Japanese cars but because of the mythical reliability. They pay way more for high mile Asian cars over low mile domestics because of these american car fears. And guess what, they are in the shop all the time. My wife's 250,000 mile Avalon has needed more repairs the my Ford F150 in our time of ownership. Other then a couple company owned cars, this is my first GM product. If Ford had imported the Fusion wagon we would have one is instead of the TourX.

My question about reliability was based on only owning Japanese cars but that was from practicality as much as anything else. First car I bought was a new Mazda RX7, there was nothing like it from an American manufacturer. I traded it for a new 1987 Honda CRX, again I wanted a small sports car but with front wheel drive. I did seriously consider a Ford Escort GT but just liked the CRX better. Traded that for a 1996 Acura Integra, sporty front wheel drive car with a back seat. Bought a 2016 Mazda3 hatchback after my Acura was stolen. My wife had a Mustang in high school and college but moved to the mountains of NC and rear wheel drive Mustangs didn't do so good on snow covered back roads so she bought her first Honda Accord hatchback in the 70s. Later on traded for another Accord. Then she bought a Mazda 626 4 door hatchback. Traded that for a 4 door hatchback Mazda 6. Traded that for a Subaru Outback. in 1999 we bought a Subaru Outback because I was working as a ski instructor and needed better than the front wheel drive Acura. Partially went with a Subaru because I got a big discount as a ski instructor. We traded the 99 for a used 2008 Outback in 2010 because we knew the 99 would eventually wear out and we saw what the 2010 Outback had turned into. I wanted a decent sized station wagon and not a crossover or SUV.

Every car we have had since the late 70s has been a hatchback or station wagon and the choices from foreign manufacturers was much better than domestic. As we all know on this forum American's generally don't buy station wagons anymore and have always looked at hatchbacks as cheap entry level cars.
 

Charleetho

New member
25
5
3
Buick Ownership
Tourx
I like your taste in cars. Hatchbacks and wagons make a lot of practical sense and are fun to drive. Something lost on the American public and most domestic brands.

Somebody brought up the hassle of parts availability if the TourX is involved in an accident. Good point.

We got rear-ended 2 weeks ago. The bumper cover arrived in 10 days. The impact beam may need replacing but we won't know until the shop gets started. There are several stories of long waits for body parts on the TourX Facebook page. Not good.

One thing that will be different then say owning a more common car is the TourX Delay Factor. Not a week goes buy where we are not delayed at a shopping center, gas station, etc and asked "what is that!" "Love your car" "beautiful!"

When I went to the bodyshop for the estimate the whole shop came out to checkout the cool wagon.
 

remmy

Member
31
27
18
Hampton, VA
Buick Ownership
2018 TourX Essence
One thing that will be different then say owning a more common car is the TourX Delay Factor. Not a week goes buy where we are not delayed at a shopping center, gas station, etc and asked "what is that!" "Love your car" "beautiful!"

When I went to the bodyshop for the estimate the whole shop came out to checkout the cool wagon.
While I’ve had mine for a couple of days, I haven’t gotten stopped yet. I have notice a lot of turned heads on the road. It sticks out and almost has a commanding presence as a large SUV because of it.

I called a tint shop and he asked me what car I was going to bring in for a quote. I told him it’s a Buick Regal TourX and he said “A Regal TourX?” “Yea, it’s a wagon.” “Wait how old is this car?” “2018” “O... Ohhhhhhh!”. I’m guessing by that sound he was looking at pictures. Haha.
 

bostontourx

New member
1
1
3
1) Most importantly, how is the overall reliability of the TourX?

Model is too new but feedback has been good so far. FWIW, Buick has been in the top 5-7 in the JD Power Dependability rankings for the past 5 years or so. Higher than Subaru and most European brands.

2) Performance/handling?

It's quick and handles pretty well. Comparable to my old Legacy GT, quicker my six cylinder Outback 3.0R. Great highway passing power. It handles pretty well but I think a different set of tires would make a difference. It shines on the highway but can handle corners well too.

3) How do they handle in snow?

I use a set of snow tires and they do well in the New England winter. We had a mild winter but when it did snow it wasn't an issue at all. I think the torque vectoring AWD makes a difference.

4) How is rear visibility, especially the corners off the back?

Good, comparable to my 06 Outback but not as good as say a Forester. Better than a typical hatch I think. This is my first car with a rear facing camera and I rarely use it.

5) Towing?

Never towed so no comment.

6) Spare tire?

No experience with a spare but believe some on the board have found a sufficient option

7) Added later: Running on 87 octane E10 or 88 octane E15?

Never tried it. I always use premium and wouldn't use anything less for a high compression turbocharged engine- but maybe thats because of previous LGT and WRX ownership.


All and all I love the car. Let me know if you have any other questions.
______________________________
 

dlbritton

Member
56
20
8
NC
Buick Ownership
2019 TourX Preferred
3) How do they handle in snow?

I use a set of snow tires and they do well in the New England winter. We had a mild winter but when it did snow it wasn't an issue at all. I think the torque vectoring AWD makes a difference.
BostontourX, I drive to Killington or Mt Snow most years in December for a week of ski instructor training. COVID-19 put a kabosh on that this year, but past years my 08 Outback with BFGoodrich Traction Advantage all season tires has done fine. I am assuming the TourX with OEM tires should be fine in future years because they do a pretty good job of keeping the roads cleared. If a blizzard hits it could be a problem but the Outback might be a no go as well. I don't see enough snow to put winter tires on. I also drive a 2016 Mazda3 fwd hatchback and last year at Killington was talking to another instructor from VT that had a Mazda3 with winter tires and she didn't have any trouble getting around.

Mazda came out with AWD for the Mazda3 last year and for 2021 are putting a 250HP turbo in the AWD so I may have to break my rule of driving a car for at least 8 years before trading it.
My previous cars were a 79 Mazda RX7 (8 years), 87 Honda CRX (9 years), 96 Acura Integra (19 years until stolen), 16 Mazda3. For AWD had 84 Cherokee bought in 87 (12 years), 99 Outback (11 years), 2008 Outback (bought in 2010).
 

OldCarGuy29

New member
6
6
3
Buick Ownership
Regal Tour X
Update: See my post : Bit the Bullet.

Should get our 2019 TourX Preferred by mid week.
I just turned 8000 miles on my 2018 Preferred I think the car is great. I looked at new Outbacks but after driving all the trim levels they were clunky with lots of engine and road noise in the cabin. I worked for Nissan (recently retired hence needing to buy a car for the first time in 40 years) and 10 years in they are still struggling with CVT issues so while I like the CVT for driving, I was gun shy there for reliability reasons. What I was lusting for was a MB E 350 wagon. I drove one and it is a VERY nice car. But then it SHOULD be for $73000!!! The TourX compares very favorably to the MB E class in every way and the 21 month old "new" one I bought with 250 miles on it, from a dealer that was very modivated to dump it, was $50,000 less than the MB.

The TourX rides nice, handles nice, is VERY practice in EVERY situation, looks good, and has a nice blend of German Americal feel to it.

You will love the car!!
 

mike69440

Well-known member
1,232
676
113
Buick Ownership
2018 TourX Essence
I just turned 8000 miles on my 2018 Preferred I think the car is great. I looked at new Outbacks but after driving all the trim levels they were clunky with lots of engine and road noise in the cabin. I worked for Nissan (recently retired hence needing to buy a car for the first time in 40 years) and 10 years in they are still struggling with CVT issues so while I like the CVT for driving, I was gun shy there for reliability reasons. What I was lusting for was a MB E 350 wagon. I drove one and it is a VERY nice car. But then it SHOULD be for $73000!!! The TourX compares very favorably to the MB E class in every way and the 21 month old "new" one I bought with 250 miles on it, from a dealer that was very modivated to dump it, was $50,000 less than the MB.

The TourX rides nice, handles nice, is VERY practice in EVERY situation, looks good, and has a nice blend of German Americal feel to it.

You will love the car!!
Yes the TourX is one really, really nice $25,000 Car.
 
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