- Buick Ownership
- 2018 Sportback Preferred I
That is nearly 3 months before my accident, now I'm very nervous. Has the insurance company indicated that they might total the car? I haven't heard that myself but the car rental is already adding up.I am having the same problem with the rear body panel. My car has been in the shop since August 2nd.
I found out there is one piece that GM had to manufacture, because they had no spares. It's something around or inside the wheel well. So I'm two months in, and my car is still waiting on at least one part.Any word on your parts?
Honestly, this is one of the reasons why I decided against the TourX when I was car-shopping back in May. The sale of Opel/Vauxhall had already been announced, so the writing appeared to be on the wall. No sign of a JV or other agreement, and nobody wants to do an extended TSA. The current iteration of the Regal wouldn't be TOO long for the world, I figured.
Happy to have ended up with a Volvo V60 (still somewhat uncommon, but at least you can get parts for them). I do really wish the TourX had a longer shelf life in the US though. I like the wagon a lot (I like RoRi's Sports Tourer project even more). Le sigh.
GM deserves a lot of bad publicity over this poor business planing and their lack of support. I know GM does not give a rat's A--, but consumers need to be a thorn in their sides. Just take it out on GM management, not the little guy on the other end of the phone. Make them your friend.My body shop received the wrong part from GM twice, and then was told the correct part is not available. "Left Outer Wheelhouse." They're going to try to repair the part or I guess it will be totalled.
At this point I'm hoping the car can be repaired; it's been over two months now waiting. I do not want to realize $8-10k in depreciation because GM can't supply parts for my 15-month old car that has 12k miles on it.
You would not say they do not make money on parts, if you built a car out of replacement parts.Lean Manufacturing and JIT, get to know these terms and you will understand about replacement parts. The day's of large warehousing surplus parts is a thing of the past unless it's a ware item, current or multiple model, known replacement part etc. The outsourced supplied parts only run what's ordered by the manufacturer and no more as they don't house unsold parts. So if the manufacturer guesses wrong, it's not like Amazon and grab another off the shelf, they need to make it and because of cost it's done when enough are required to tool up for a run or they (automobile manufacturer's) pay a premium for that part.
It's simple to understand that no manufacturer makes money selling a glove box door, they make money selling the vehicle that the glove box door comes on.