Sael
New member
- 29
- 17
- 3
- Buick Ownership
- 2018 TourX
I was pairing a phone on my wife’s 2018 TourX the other day, I was in the cold garage and the car had been sitting all night. After no more than 2 minutes the center info screen dinged and said “battery weak, start car immediately “ I did and it was charging at 15.1 volts. I have read the battery stories here and am still on the bumper to bumper warranty so later that day I took it to the Buick dealer. Now I don’t like these people and I probably had a bit of a chip on my shoulder but I drove in and told them I thought my battery was gone, they asked why and I told them what had happened. They said my battery couldn’t be gone at 28k and 15.1v was normal. Then I told them what I had read on the net, mistake of course, they said they have never had a battery problem before. I said you mean you won’t test it and they said they would but I’d have to pay. Wtf, still under warranty.
I left and the next day took it to the local Chevy/Caddy dealer. I told them what was going on with the car. They scanned the VIN and brought it in even though I didn’t have an appointment. They came back a short time later and said it was weak but they needed to perform a two hour diagnostic to prove to GM that it was the battery and not something else (read up on the charging system, very complex) I asked if this would be covered under the warranty and they said yes, so we scheduled for 2 days later. It is now done and I learned that GM does not warranty diagnostics that prove nothing is wrong. The Chevy dealer ran it under the complimentary 28 or whatever point inspection and that covered it either way. Phew
If this is a bit confusing it’s because I’m laying in the hospital having just had hip replacement surgery this afternoon.
Also my car sat new at a dealers for a year, when it went to the selling dealer the car fax shows new tires, that made no sense to me until I had the winter tires put on and could see that the Conti's didn’t have the foam inserts. They must has messed up just sitting there requiring replacement with only minimal miles.
HA, posted twice, well at least I have a good excuse called dilaudid.
I left and the next day took it to the local Chevy/Caddy dealer. I told them what was going on with the car. They scanned the VIN and brought it in even though I didn’t have an appointment. They came back a short time later and said it was weak but they needed to perform a two hour diagnostic to prove to GM that it was the battery and not something else (read up on the charging system, very complex) I asked if this would be covered under the warranty and they said yes, so we scheduled for 2 days later. It is now done and I learned that GM does not warranty diagnostics that prove nothing is wrong. The Chevy dealer ran it under the complimentary 28 or whatever point inspection and that covered it either way. Phew
If this is a bit confusing it’s because I’m laying in the hospital having just had hip replacement surgery this afternoon.
Also my car sat new at a dealers for a year, when it went to the selling dealer the car fax shows new tires, that made no sense to me until I had the winter tires put on and could see that the Conti's didn’t have the foam inserts. They must has messed up just sitting there requiring replacement with only minimal miles.
HA, posted twice, well at least I have a good excuse called dilaudid.
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