The Invisible One
New member
- 29
- 22
- 3
Now that we all have shiny new TourX cars in our stables and hopefully have had only minor problems with them. What was your worst car ownership experience? Here was mine...
My worst car ever - 2018 Subaru Outback. Beyond the subpar driving experience of the engine and transmission, I experienced the worst customer service in my lifetime by their dealer network and corporate customer service group. From denials that the car can have the problem it was brought in for (oil leak they denied vehemently until I grabbed a flashlight and pointed it out, to their complete inability to determine why the car was losing coolant constantly and at a high rate). I am so much happier with the TourX, yes it has needed a few minor repairs (control arms, front fascia, software updates), but hasn't been anywhere near the constant battle that Subaru must feel is appropriate for their customers.
Tell us your story, worst experience and why. Have a great day!
My worst car ever - 2018 Subaru Outback. Beyond the subpar driving experience of the engine and transmission, I experienced the worst customer service in my lifetime by their dealer network and corporate customer service group. From denials that the car can have the problem it was brought in for (oil leak they denied vehemently until I grabbed a flashlight and pointed it out, to their complete inability to determine why the car was losing coolant constantly and at a high rate). I am so much happier with the TourX, yes it has needed a few minor repairs (control arms, front fascia, software updates), but hasn't been anywhere near the constant battle that Subaru must feel is appropriate for their customers.
Tell us your story, worst experience and why. Have a great day!