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Avenir’s Advanced Lighting Illuminates Future Buick Design

buick avenir concept lighting

New methods give designers more freedom to craft unique visual identity

DETROIT – 03.30.2015 – To the designers of the Buick Avenir concept, light-emitting diodes, or LEDs, are more than just an energy-efficient method of illuminating the road ahead – they are an advanced way to accentuate an already striking design as it rolls down the road.

“We worked hard to not only make Avenir distinctive from across the room, but draw you closer with its detail work,” said Michael Simcoe, vice president of design, GM International Operations, “and that certainly includes its dramatic lighting. The head and taillamps are the result of our lighting designers in North America working hand-in-hand with our exterior designers and fabrication craftsmen in our Australia Advanced Studio.

“Like the rest of the Avenir, they are a dramatic expression of modern Buick design.”

Distinctive headlamp and taillamp shapes have always been a part of Buick’s visual identity, but new technologies – especially the use LEDs, now allow designers to further hone the look of lighting elements and the light they emit.

“Technology will always be a major contributing factor to future Buick lighting designs as it allows for more flexibility with the aesthetics and performance of the light, but also how the light is integrated into the vehicle,” said Martin Davis, design manager for exterior lighting. “Thanks to LEDs, we are now at the point where designers can break free of many of the constrictions previously placed on lighting design.”

“Compared to conventional lighting sources, LEDs are smaller and more flexible in how they can be packaged into a headlamp or assembly,” Davis said. “We have dedicated teams of designers working closely with engineers to not only create smaller light clusters or place intricate patterns within lamps, but we can uniformly light complex shapes, thanks to diffuser screens like those used in commercial building signage.”

Like its interior, Avenir’s headlamps incorporate a mixture of subtle yet technical details that reveal themselves upon closer inspection. A triad of jewel-like LED assemblies provide most forward lighting, and they are shaped in a way that echoes the wave-like forms found within its cabin.

Avenir’s headlamps and taillamps also incorporate diffused light elements, which form “wings” that stretch across the top of the lamp assembly replicating the fender forms. Each wing subtly incorporates the signature Buick tri-shield logo, and continues the layered pattern found on the decorative trim and seating surfaces.

LEDs also allow designers to have more control over how light actually behaves within the lamp assemblies. For instance, the wing accents in Avenir’s lamps cleanly and uniformly illuminate when the lamps are switched on, providing a distinctive visual accent in both daylight and at night. Also, when the turn signals are activated on Avenir, an LED in the headlamps and taillamps illuminates sequentially, lending the impression of waves upon a shoreline.

“Signature lighting is often the first design element people notice on a vehicle, even if it happens to be hundreds of feet away,” said Davis. “A distinctive illuminated graphic is incredibly important – it is an opportunity to visually communicate the design aesthetic of the brand. The wing signature lighting is a Buick design hallmark that will help you identify a Buick product on the road.”

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Buick Leads J.D. Power Customer Service Index Study

buick dealership

Brand tops in customer service among mass-market brands for second consecutive year

DETROIT – 03/18/2015 –  According to the customers surveyed in the J.D. Power 2015 U.S. Customer Service Index (CSI), Buick ranks tops among 20 mass-market brands for the second consecutive year in dealer service satisfaction.

The study measures service satisfaction among owners and lessees of 1- to 5-year-old vehicles in the United States. The CSI focuses on five service areas, with service quality most heavily weighted, and followed by service initiation, service advisor, service facility and vehicle pick-up.

“Superior reliability, quality and customer service is core to every model we bring to market,” said Duncan Aldred, vice president of Buick. “Leading the market in service satisfaction demonstrates that we and our dealers continue to deliver on that commitment.”

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Buick Ranks High in Benchmark Dependability Study

2012 Buick LaCrosse GL Concept

Brand moves up three spots to 2nd overall

DETROIT – Buick today was recognized as one of the most dependable brands in the J.D. Power 2015 Vehicle Dependability StudySM and improved to second overall, from fifth last year, outperforming many luxury makes.

The 2015 study tracks 2012 model year vehicles in the third year of ownership. According to the study, Buick was 34 percent more reliable than industry average.

Driving the brand’s overall gains, the Buick LaCrosse was recognized as J.D. Power’s segment leader in the Large Car segment. And the Buick Enclave was ranked second in the Midsize SUV segment.

“Buick’s ranking is a testament to the fact that we on the leading edge of reliability, quality and customer service,” said Duncan Aldred, vice president of Buick. “More and more customers are visiting the Buick showroom because we put these values at the core of every model we bring to the market.”

The 2014 Buick Encore ranked highest in the Sub-Compact SUV segment in both the J.D. Power 2013 and 2014 Initial Quality StudiesSM. This award also complements Buick’s recognition as the highest-ranking mass-market brand for customer satisfaction with dealer service, according to the J.D. Power 2014 U.S. Customer Service Index StudySM.