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Ignition Interlock Device (IID) Fully Messing Up 2017 sports trim

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spenn60

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Buick Ownership
2017 Verano sports trim
I am co-owner of this car along with my close relative (CR) who uses it. There is a requirement for a few months for the use of an Ignition Interlock Device (IID) and the IID maker and its certified techs have apparently fully messed this up, although they may now claim that its the car that is messed up.

At first, the device was just draining the battery more than normal (battery fully new Costco Interstate since February). A mechanic did battery test: no problem. I check voltage to battery posts during running and it is 14.7-14.8 V: alternator working.

The techs thought there was a relay issue with the IID and put in some kind of replacement. CR used it locally a few days. Then made a round-trip of about 100 miles but when returning just barely to home, all the electronics went haywire. Power steering low or other warnings ("Stabil track"). Servicing the electrical system alert/warning. The steering does not work, and it even just dies. Had to be carried/towed back to CR residence. This car is at the mercy of these IID people now.

My dad in his late 80s says that these government-authorized mechanics probably got polarity wrong on something or perhaps otherwise messed up the electronics. I am wondering why the electronics are showing all this after a few days and after this long trip (resistance-based heating?).

The IID company and its authorized techs say "we don't have trouble with other [car models]", implying there is something wrong with this specific Verona or that "certain models are troublesome" (?)

I am wondering if the Verona is really damaged now and how I can ask the Department of Motor Vehicles "what have you done to my car (as co-owner)? I thought you people had this IID technology under control and tell drivers it does not damage vehicles!"

I would very much appreciate the benefit of your experience if you have seen IIDs put on Buicks.
 
Have not heard of this on any vehicle. Why is it required and can not be removed?
Has the vehicle been scanned for the codes causing the messages to come on?
 
Have not heard of this on any vehicle. Why is it required and can not be removed?
Has the vehicle been scanned for the codes causing the messages to come on?
I have an OBD scanner and will try to use it but was in a different city when working with this. But even with codes, I am not sure it nails down the cause except with those with such experience.

My close relative was mortified when about 6 months ago she was pulled over by police and was DUI. The ignition interlock is a requirement even for first-time DUI offenders (she might have had an option to instead commute on fixed routes) if you want/need to use your car; the alternative is not using the car and finding other solutions for the period of penalty.

We asked a forum for DUI cases about this device, and no one clued us in that there are cases where this IID can be a nightmare of car problems.
 
I have an OBD scanner and will try to use it but was in a different city when working with this. But even with codes, I am not sure it nails down the cause except with those with such experience.

My close relative was mortified when about 6 months ago she was pulled over by police and was DUI. The ignition interlock is a requirement even for first-time DUI offenders (she might have had an option to instead commute on fixed routes) if you want/need to use your car; the alternative is not using the car and finding other solutions for the period of penalty.

We asked a forum for DUI cases about this device, and no one clued us in that there are cases where this IID can be a nightmare of car problems.
Unless your scanner detects systems other than engine it may not work.
 
As you mentioned in your initial comment, I would file a formal complaint with DMV. Contact the lawyer who represented your CR and have them file a motion with the court and the DMV regarding the matter. While admittedly your CR screwed up, the state cannot cause harm to the vehicle to install the device.
 
As you mentioned in your initial comment, I would file a formal complaint with DMV. Contact the lawyer who represented your CR and have them file a motion with the court and the DMV regarding the matter. While admittedly your CR screwed up, the state cannot cause harm to the vehicle to install the device.
Without knowing the codes we have no way of knowing whether or not the device is responsible. Even then a shop would have to determine the true underlying cause. The car should be towed to an independent shop for diagnosis.
 
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