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Long term (3+ years) viability of Tourx when the PSA Groupe sale

AndersEller

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I'm looking closely at the Tourx, but uncertain about [non-trivial] maintenance and diagnostics, assuming GM doesn't build the same or similar model, after the contract with PSA Groupe is up (2-3 years) [- ref - Current Buick Regal May Only Live For Another Three Years ]. I tend to use independent mechanics (don't really have a close Buick dealership). Is this a valid concern, or pretty minor? IOW - despite the European origin, is it pretty much just another care that most shops would work on without an issue?
even though it hasn't been around that long, what is the initial verdict on the Tourx from a reliability perspective? Most people happy?
many thanks!
 
Very minor. All of the driveline components are shared so parts availability will be good for a long time in my mind.

I could see interior bits and body panels becoming more scarce as time goes on, but there should be no issue with parts support for years to come.

Hell, I can still get parts from VW for my 1980 Rabbit truck and that hasn’t been made since 1983.
 
If you aren't near a Buick dealer, I think it would be prudent to purchase a different car. This one will only be around for three years and is a low seller at that. Not much incentive for independent garages to familiarize themselves with it, other than performing routine maintenance.
 
If you aren't near a Buick dealer, I think it would be prudent to purchase a different car. This one will only be around for three years and is a low seller at that. Not much incentive for independent garages to familiarize themselves with it, other than performing routine maintenance.
Most indy shops do not have the special tools to work on these cars. Bear in mind GM shares many components, so at a dealer, there should not be anything from another world in these cars that will stump a good tech, and is also supported by GM.( For whatever that is worth.)
Actually when I just called a large indy shop (Carlson's in Concord NH) for a state inspection sticker, they surprisingly knew of and highly recommended the TourX, saying the Regal is a very well built and dependable car. Service writer said he was glad that Buick put it in a Superbowl commercial. That was comforting to hear.
 
Yes it is designed in Germany, but still under the GM umbrella using GM components and design practices. It shares its platform with the LaCrosse, Malibu, etc, and the engine and transmission can be found in many other GM cars. Many of the components are shared so mechanical work on the car won't be a problem. This car is sold all over the world in Europe, Australia and China, so even parts specific to the vehicle on the exterior and interior shouldn't be too difficult to source.
 
Most indy shops do not have the special tools to work on these cars.

What special tools are you talking about? I assume you're referring to engine or body control modules?
 
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What special tools are you talking about? I assume you're referring to engine or body control modules?

Also curious about this. When I mentioned I work on my own cars during a failed TourX purchase, the sales manager laughed at me and said ‘these new cars are hard to work on because you need special tools.’

Uh huh. I own the ‘special tools’ for my TDI and have made it to 300k miles doing my own work.

Like was mentioned earlier, a lot of the mechanical components are shared with other GM cars so if you found a good independent GM shop you’d be good to go. They can buy ‘special tools’ too. ;-)
 
Also curious about this. When I mentioned I work on my own cars during a failed TourX purchase, the sales manager laughed at me and said ‘these new cars are hard to work on because you need special tools.’

Uh huh. I own the ‘special tools’ for my TDI and have made it to 300k miles doing my own work.

Like was mentioned earlier, a lot of the mechanical components are shared with other GM cars so if you found a good independent GM shop you’d be good to go. They can buy ‘special tools’ too. ;-)

Maybe "special" = metric sockets instead of standard. (I'm kidding..)
 
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Like was mentioned earlier, a lot of the mechanical components are shared with other GM cars so if you found a good independent GM shop you’d be good to go. They can buy ‘special tools’ too. ;-)
What is a good "independent" GM shop? Do they handle warranty work? I never heard of an independent GM garage.
 
What is a good "independent" GM shop? Do they handle warranty work? I never heard of an independent GM garage.

Find a domestic shop. That’s what I mean by independent GM shop. They are all over the place. Since they’re not associated with GM they won’t be able to do warranty work. I’m talking about avoiding the dealer once you’re out of warranty.

I have a shop close by that specializes in just Volkswagens for the work I don’t have time for.
 
I have a friend in Kitchener Ontario who owns a Lexus. He uses an Independent local shop for everything. The thing that really surprised me is when that Independent shop finds something that is covered under warranty, that shop takes his Lexus to the Lexus Dealer for the warranty work. It's a service and the Independent shop does not charge him extra.

Never heard of such a service. My friend refuses to take his Lexus' (he's had at least three) to a Lexus dealer because Lexus always charged three times more than the local shop. Needless to say, he and others only use the local shop.
 
In general if you live far away from any Buick dealer, why would you buy a new one? That is just asking for aggravation.

I do think Buick will support the car for at least 10 years. After that it's anybody's guess. Ask someone who owns a Pontiac or Saturn.
 
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So buying a Yugo because it has a shop in the town, then let's say buying a Honda that's 60 miles away LOL, I take it you've never been in the middle of nowhere USA.

Every new car model from all the manufacturers has a special tool at some point, GM pissed everyone off with that special tool for changing serpentine belts in the mid 90's. But by the time it's out of warranty either a different way of doing it or others are offering the tool which covers a variety of cars.

The only item that shops may not want to touch is the Infotainment centers and even bringing it to a GM service center that has all the right special tools doesn't mean it will get fixed. Just another opinion.
 
  1. You only get one free oil change.
  2. There should not be many, if any, warranty issues or applicable TSBs (fingers crossed).
  3. As others have said, you don't have to take the TourX to a Buick dealership because of parts commonality. Any Chevy, GMC, or Cadillac dealer would be happy to earn another customer. I take mine to Cadillac and there's a Buick service center at the same location.

So, unless you plan to get all service work done at the dealer, you probably wouldn't have to make the trek very often. As @2007LucerneCXL put it, isn't it worth it to drive a little extra to get the car you actually want? I say go for it...
 
Well toss in Oldsmobile, Pontiac, Saab, Saturn and Hummer dealers along with Scions dealers and Chrysler big dealer cuts awhile ago.

There's no guarantee that dealer or manufacturer brand will be around. If North Korea goes sideways and turns South Korea into a science experiment whose going to want replacement parts that glow in the dark LOL.
 
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