voice recognition

Has anyone had a problem with their Navigation screen freezing up. Our screen says Initializing and stays in that mode until your turn the car off and open drivers door. IN addition, there are other times where you can put int he destination address and start driving, but the screen never...

Had my 2014 Encore for 3 weeks now, the salesman tried to show me the voice navigation and it was never close to repeating the address that was said. Several others tried and no one could get it to work. Service agreed to order a replacement radio, 2 days later GM told them the voice recognition...

My voice recognition was not working and last week my dealership updated my car's software. The PI or technical service bulletin is number PI0880C. Has anyone had this update performed on their Verano?