2018 Encore Pandora Question

[Da-Man]

Hello! New to Buick Forum and hoping someone can shed some light on my Pandora in a 2018 Encore. When I pair my phone (Bluetooth) and press Pandora Icon, one of two things happens. If I have the Wi-Fi on and connected through 4G LTE, it launches Pandora on the account that was entered when I installed the Pandora App in Intellilink. If the Wi-Fi is not on, then I get a message that states "No Internet Connection Pandora Radio requires a connection to the internet." The Pandora Buick Quick Reference Guide says:

Connect your smartphone to the vehicle’s infotainment system:
• iPhone™ devices via USB:
º Newer models may allow connection via Bluetooth.
• Android™ devices via Bluetooth:
º Note that Android™ phones may not be compatible with all infotainment systems.
Open the Pandora app on your phone.
Select the Pandora icon from your infotainment screen.
Enjoy the ride!

According to this, I should be able to Bluetooth pair my Android phone to Intellilink, open the Pandora App on my phone, press the Pandora icon on the touchscreen, and control my phone's Pandora from the touchscreen. Is this no longer the case? Did they eliminate the Pandora Bluetooth screen control when you have Android Auto? Thanks!

 

[MelsRegal]

turn off Android Auto on your phone if you feel that is what is interfering with the connection between Intellilink and your Pandora app on your phone.

 

[adamcar]

The Android Auto App is awesome and I recommend using it for Pandora. At least give it a try!

 

[Da-Man]

Thanks for the replies. I agree, Android Auto is awesome! I did reach out to Intellilink Support and they confirmed that before the 2018 model, you could control your phone's Pandora account by using the Intellilink Pandora App over Bluetooth connection. However, they changed it on the 2018 so that if you are not plugged in with USB cable and Android Auto, the Pandora App works for the Pandora account you signed in with in Intellilink, not the account on your phone, and only if you have a data plan and/or Wi-Fi connection. The only way to control Pandora on your phone using the Intellilink Pandora App is using Android Auto with USB cable. Thanks again!