Need a Buick repair magician

[flafishergal]

Who do you go to when you need to repair a newer Buick Envision and the dealer and even an electrical car expert can't figure out why the airbag light won't go off? The car had been in a wreck where the airbag did deploy but all the usual suspected parts and areas have been replaced, inspected, etc. Anywhere in Tampa, Sarasota or even central Florida.

 

[ulycyc]

If you had the accident then bring it back to who ever did the repairs. If you bought it that way then then explain your deal?

 

[flafishergal]

We are purchasing this car from a dealer we have bought from before. He fixed this vehicle perfectly and we were ready to take it (gave depot and signed papers) but even after taking it to a dealer and electrical expert, he can figure out what's going on. He is very experienced at this type of work. So, before I bail on the car, I want to see if I can find someone else who is especially good at diagnosing tough situations like this.

 

[MelsRegal]

We are purchasing this car from a dealer we have bought from before. He fixed this vehicle perfectly and we were ready to take it (gave depot and signed papers) but even after taking it to a dealer and electrical expert, he can figure out what's going on. He is very experienced at this type of work. So, before I bail on the car, I want to see if I can find someone else who is especially good at diagnosing tough situations like this.

What is the code the airbag system is throwing?

 

[flafishergal]

What is the code the airbag system is throwing?

I think the dealer couldn't get a code from the module. Our mechanic replaced the module twice thinking that the first new one might have been bad. But this didn't help.

 

[MelsRegal]

I think the dealer couldn't get a code from the module. Our mechanic replaced the module twice thinking that the first new one might have been bad. But this didn't help.

DId the Buick dealer contact factory support?

 

[flafishergal]

DId the Buick dealer contact factory support?

That is something I don't know right now. I'm following up to get all the details soon.

 

[2021 Envision Essence]

Perhaps you need to file a complaint with Buick Customer Service. You can do that directly with them, without the dealer.

 

[agaric]

We weren't told a "Buick" dealer, just "a dealer", so it would help to know which it is.
It's doubtful a real Buick/GM dealer would try to sell a car with an airbag warning light on!
Possible, but not very.