Buick Customer Service
All Knowing
Good afternoon slove_89,
We regret to hear of your Encore’s concerns. This is certainly not the experience that we want our customers to have. We would be happy to serve as an extra layer of assistance to you in connecting you with one of our certified dealerships for a servicing appointment. To proceed, please provide me with your full contact, VIN, current mileage and your preferred GM certified dealership. We look forward to hearing from you soon and for the opportunity to restore your faith in our brand.
Best,
Jerel J.
Buick Customer Care
We regret to hear of your Encore’s concerns. This is certainly not the experience that we want our customers to have. We would be happy to serve as an extra layer of assistance to you in connecting you with one of our certified dealerships for a servicing appointment. To proceed, please provide me with your full contact, VIN, current mileage and your preferred GM certified dealership. We look forward to hearing from you soon and for the opportunity to restore your faith in our brand.
Best,
Jerel J.
Buick Customer Care
Yes, this just happened to me for the first time. I am livid, as I had a brand new Saturn Ion, also GM product that died on me as I was driving and caused a car accident and cut open my head. So I am taking this in immediately and contacting GM. I bought this buick encore brand new and have already taken it in twice for repairs under warranty. My boyfriend also has a chevy truck that he has taken it in 7-8 times for various issues and has recently been having the truck dying while he is driving as well. I am over GM products.

