Sirriusxm channel selection issue

[djljr]

Just transferred my xm acct from 2010 enclave to 2017 Envision
Xm plays , but only channels 1 and 42 which appears to have been a save from previous owner
Dial channel selection goes between the 2 channels
Attempted to use manual channel selection screen , not all numbers are lit , and only allows input of channels 1 and 42
Reset radio to factory , no help , had Sirius send signal again , no help.
Any help ?

 

[agaric]

I believe those are the channels that are available before the radio is registered.
You need to call Sirius again and fully explain your issue and make sure your subscription was moved.

 

[djljr]

My past experiences only channel 1 , preview channel is available without subscription , but worth a try , thanx