I had this error, which nobody had ever seen before:
View attachment 27005
Not that the SD card was missing, but just "SD card." Does that mean there is an SD card? That there isn't? That there should be a different one? Who knows?
It turns out my reader was bad, but they replaced that and the system remained buggered, so they're still working on it (entering week 3).
If they can't fix this time, it I'm just going to live without navigation and use my phone instead. It's just too frustrating and apparently too much to ask that a $40,000 car work correctly. I deal in old cars, so I expect them to be crap. I don't expect new cars to be crap, yet here we are.