Pacer69
Sustaining Member
My experience has been very different. They've always been responsive to my emails. My mats also had the oversized eyelets. I did end up ordering the proper ones and they arrived in a couple days. Fit was perfect and I've had no issues with durability.
I purchased seat covers and their trunk organizer as well. No complaints from me.
My floor mats are complemented by anyone who's seen them. Even my Buick service manager noticed them.
Okay that's good to know, thanks much. I will email them and see what they can do for me.