Guess what?! PayPal approved my claim and refunded me $44.50. I also get to keep the USB module, which I can save as a spare or sell on eBay or something.I’ve stopped buying things from PayPal and EBay because of a $200+ purchase I made long ago that went bad. PayPal wouldn’t return my money so they’ve lost me as a customer for life. Similar rule in place for Amazon for a different issue. I paid full price for my cargo rail from a GM parts seller rather than the heavily discounted prices on eBay just because of this.
Good luck with your claim.
By the way, I tried to pull my USB/Aux assembly out and had trouble getting any sort of leverage. Screwdrivers are too long to get under the little pry point and I think I need something with a thin 90 degree angle. I need to look around the house to see if I can find my iPhone try tools.
I got a phone number from an Impala forum for a lady named Jenny Davis with JD IVI Systems LLC, and I contacted her about the USB modules. She clarified that the USB module I purchased from eBay was specifically for ‘14-‘17 year models and it would have been compatible with HMI 2.0. She said she had a module with two USB ports and a 3.5mm audio jack that would work in my car. The hurricane delayed the shipment for a few days, but I have it and will install it tomorrow. No SD Card, but at least I can have two USB devices connected simultaneously.