ECH13
New member
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- Dec 4, 2020
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- Buick Ownership
- 2011 Buick Regal 2.0 CXL T Flexfuel
In January 2018 my 2011 Buick Regal 2.0 CXL T Flexfuel was experiencing water retention in the driver's side headlight assembly and caused it to fail. I had it replaced at a cost of $1,200. In June 2019 (out of assembly's year warranty) I noticed the condensation and retention of water in the headlight assembly was occurring again on both driver and passenger side. The headlights were still working at that time. Now in 2020 both headlights are no longer working. The failure occurred within two days of each other. I took the car to my Buick dealer and was told the price to fix both headlights was $2,720. I cannot to replace the headlights therefore I am unable to drive my vehicle at night. The Buick dealer told me that GM would do nothing about the problem. I contacted GM and was informed they would do nothing about this problem as they considered it a maintenance issue. This is not a maintenance issue when the problem occurs only after a year-and-a-half of being fixed The fact that you cannot use your vehicle during the rain, at night or should you have an emergency is more a safety issue and a product latent failure. My next step is to contact the NHSTB and file a complaint. I read in this forum that the NHSTB states there were only seven complaints filed yet in my research on this issue I find that there are many many more individuals experiencing this same problem and not with just the Buick Regal but also the Lucerne model. Today I am taking my car to a specialty shop that seals these headlight assemblies after repairing at a cost under $1,000 for both headlights. I will update you as there may be someone in your area that performs the same service. I found this company's name by visiting our local Advance Auto company. Good LuckFinally got a chance this weekend to replace just the bulb that was burnt out, I was surprised that when I pulled the whole socket and bulb out, all the glass of the bulb was gone. Not really sure what happened, I do not think the condensation or water, the high beam bulb sits lower in the assembly, that would have gone first. The condensation is still there, wish I had the money to just replace them both, or just buy another vehicle, not even 45,000 miles on it and the check engine light is on all the time now.